Derbyshire Healthcare NHS Foundation Trust has won a national award for evaluating and providing the best quality of care to its patients!
We have won a Care Programme Approach Association (CPAA) Good Practice Award for the ‘excellence in monitoring and evaluating the care process’ category.
The winner of the award was decided by a panel of national experts, who commended the use of our patient and carer surveys to find out what people think about healthcare services, and what we could do better.
Derbyshire Healthcare has also been highly commended by the CPAA for our commitment to providing information to local carers to help them understand what help and support is available, as well as how staff support the person they care for. This was developed in partnership with local carers organisations including Mental Health Carers Forums, ThinkCarer, and Derbyshire Carers Association.
Last year we launched www.corecarestandards.co.uk which, as well as giving information on the standards each and every patient should receive when being cared for by the trust, also includes information for carers on respite and breaks, carers rights, and support services for families and carers.
We also recently published carers booklets, posters, and banners, and send out a regular ‘Who Cares?’ newsletter to carers across the county. These were launched during Carers Week in June 2013, where the trust celebrated the work that carers do supporting people with mental health problems and learning disabilities.
Steve Trenchard, Chief Executive, said: “Our Core Care Standards and CPA are all about involving patients and their carers. By informing them of the services from the outset they will be able to work in partnership with staff to develop a care and support plan which aims to meet their agreed needs and aspirations.”
The Trust will be presented with certificates at an awards ceremony in October, and can use a quality mark from the CPAA. The work will be featured in the national journal ‘The Approach’.