The team responsible for ensuring that patients at Derbyshire Healthcare NHS Foundation Trust receive the best possible care has won two national awards for its work.
The Trust’s Core Care Standards team has won in two categories at the Care Co-ordination Association’s (CCA) Good Practice Awards, and been highly commended in two other categories.
The team has won the ‘Excellence in Providing Information about the Care Process for Service Users and / or Carers’ award, for its Core Care Standards app ‘My CCS’ – an innovative free app for smartphones and tablets which enables service users to instantly rate the services offered by the Trust and give feedback on their patient experience, to track their appointments and to get advice on what to do when they need help in an emergency.
The team has also been named joint winner of the ‘Excellence in the Care Process’ award for the ‘My Plan’ feature on the Core Care Standards app, which offers people the ability to shape their own plan for keeping well – by enabling them to add Do’s and Don’ts for staying well day-to-day, by highlighting warning signs and trigger points, and by listing sources of help for staying on top of their recovery process. This can also be emailed to family, friends or carers.
The team was also highly commended in the ‘Excellence in Care Planning Policy and Practice Standards’ and ‘Innovative Systems to Support Effective Care Process (IT or non IT)’ categories.
The CCA Good Practice Awards recognise health or social care workers and organisations who have gone the extra mile and provide excellent support to service users and/or carers. The judges were looking for projects or initiatives that involved service users and/or carers in partnership in the care process, offered an innovative approach to care planning, supported recovery and wellbeing for service users and/or carers, and co-ordinated different aspects of care – such as mental health, physical health and personalisation – in the care process.
The winners will feature in the CCA journal ‘The Approach’ and will be presented with their awards at the CCA’s national event on 31 October in Manchester.
Steve Trenchard, Chief Executive of Derbyshire Healthcare NHS Foundation Trust, said: “I’m delighted that our Core Care Standards team has been recognised at these awards – and not once, but twice. Our work is all about involving patients, and their families and loved ones, in how are they are cared for. That’s why our Core Care Standards website, www.corecarestandards.co.uk, gives information on the standards each and every patient should receive when being cared for by the trust, as well as information on support services for families and carers. We want them to work in partnership with our staff so they have the tools and confidence to move forward with their recovery.”