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Thursday 27 April 2017
Derbyshire Healthcare NHS Foundation Trust
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NHS and Social Care Tweet-a-thon to help people get the right care

Derbyshire health and social care staff are hoping to help thousands of people find the right services with a ‘tweet-a-thon’.

Derbyshire Healthcare staff will partner with NHS colleagues from the county's four minor injury units, Derby Urgent Care Centre, social care, public health, ambulance, the clinical commissioning groups, and Derby Teaching Hospitals to tweet all day (Wednesday 22 February) highlighting patient stories and reminding people where they can go to get the quickest, most appropriate care.

The tweet-a-thon will also offer a window into the working world of the clinicians and show how they care for the people of Derbyshire.

Tweets will be shared every ten minutes, using the hashtag #1NHSDerbys. As the tweets are shared across the health and social care system they are expected to reach around 37,000 twitter followers.

The tweet-a-thon will remind people that Derby Urgent Care Centre is open every day from 8am to 8pm and minor injury units in Buxton, Ripley, Ilkeston, and Darley Dale (Whitworth Hospital) are open every day 8am to 10pm.

It will also build on work already being done to promote community pharmacies through the ‘Pharmacy First’ scheme. Pharmacy First helps people get quick, effective help for minor illnesses, rather than trying to see their GP unnecessarily, or using other health services when they can get what they need on their doorstep.

Since December last year, out of 2,000 pharmacy dealings with patients around 1,800 would have otherwise been seen by their GP, ten would have gone to A&E, and 53 would have been seen by other urgent care services.

Cumba Balding, Director of Acute Contracting for NHS Southern Derbyshire Clinical Commissioning Group, which has organised the tweet-a-thon, said: "There are many amazing patient stories across health and social care, which people don’t get to hear about. We hope that by sharing these, and showing what staff are doing to help people stay, or get well we can remind people where to go when they need looking after.

"It’s well known that all services are busier than ever so it will really help patients and staff if the system is used in the best way and people go to the right place for their particular problem or need."

Further information about local NHS services are available at: http://nhsstaywellderbyshire.co.uk/