All service users, carers and families should be afforded dignity, respect and fairness. We are committed to improving service quality and experience for all people. That is why we are extending our Equality Impact Assessments (EIAs) beyond just a paper exercise of reviewing impact of our policies and procedures, but conducting real time impact analysis of our care environments to ensure we are inclusive and accessible to all groups. This method provides an opportunity to involve diverse groups and gather more informed feedback.
So far we have hosted these events at the Radbourne Unit, Derby and the Hartington Unit, Chesterfield, and intend to roll these out to other areas of the Trust.
Each unit opened its doors to over 40 people from diverse local communities, voluntary sector mental health groups and partner organisations, to gain innovative ideas, new ways of working and increase communication. Patients, carer groups and staff also attended the event.
The focus of the EIA events is to ensure facilitates and services meet the needs of diverse patients, their carers and visitors as well as addressing any areas for development. Attendees are asked to assess the general environment of the unit using their five senses. This provides a much broader range of knowledge, expertise and experience than a “desktop” EIA exercise.